ERF Checklist-SITXCCS015 Enhance customer service experiences MSL build and test a network

build and test a network server Group A ICTNWK511 Manage network security Group A ICTPRG502 Manage a project using software management tools Group B ICTPRG503 Debug and monitor applications Group B ICTSAD501 Model data objects Group B ICTICT501 Research and review hardware technology options for organisations Group C ICTICT502 Develop detailed component specifications from project specifications Group C ICTSAS517 Use network tools Group C ICTSAS518 Install and upgrade operating systems Group C ICTWEB411 Produce basic client-side script for dynamic web pages Group D ICTWEB501 Build a dynamic website Group D ICTWEB502 Create dynamic web pages Group D ICTWEB503 Create web-based programs Group D Additional electives ICTWEB505 Develop complex web page layouts Group D ICTPMG501 Manage ICT projects Group F ICTICT604 Identify and implement business innovation ICTDBS501 Monitor and improve knowledge management system ICTICT605 Implement a knowledge management strategy ICTICT608 Interact with clients on a business level * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units MSAENV272 Participate in environmentally sustainable work practices MSAPMOHS200 Work safely MSS402001 Apply competitive systems and practices MSS402051 Apply quality standards MSS402080 Undertake root cause analysis Elective units MSS402002 Sustain process improvements MSS402010 Manage the impact of change on own work MSS402031 Interpret product costs in terms of customer requirements MSAPCII295 Operate manufacturing equipment MSAPCII296 Make a small furniture item from timber * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency FBPCEL2009 Carry out transfer operations FBPOPR2095 Clean and sanitise equipment FBPWIN2001 Perform effectively in a wine industry workplace FBPCEL2008 Carry out inert gas handling operations * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units RIIENV201E Identify and assess environmental and heritage concerns RIIRIS301E Apply risk management processes RIIWHS201E Work safely and follow WHS policies and procedures Elective units RIICOM301E Communicate information RIIGOV201E Comply with site work processes/procedures RIIHAN309F Conduct telescopic materials handler operations

match and process receipts BSBWOR301 Organise personal work priorities and development BSBITU306 Design and produce business documents BSBITU304 Produce spreadsheets FNSACC304 Conduct business activities using a computerised accounting system FNSACC312 Administer subsidiary accounts and ledgers FNSACC407 Produce job costing information * We can develop additional elective units that are not listed on request (Please contact us for further information)

ERF Checklist-SITXCCS015 Enhance customer service experiences MSL build and test a networkPlease contact us for more information!