Learning and Assessment Kit-AMPWHS401 Monitor workplace health and safety processes New Product Units of competency MSTGN3003 Estimate

Units of competency MSTGN3003 Estimate and cost job SITXCCS006 Provide service to customers AHCMER401 Coordinate customer service and networking activities AHCMER301 Process customer complaints AHCMER407 Provide irrigation sales and service MEM12024 Perform computations SIRXCEG003 Build customer relationships and loyalty SIRXPDK001 Advise on products and services * We can develop additional elective units that are not listed on request (Please contact us for further information)

literacy and numeracy skill development TAELLN814 Design programs to develop adult language

ICTTEN312 Install telecommunications network equipment ICTTEN313 Work on and resolve recurrent network faults * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency SITTIND001 Source and use information on the tourism and travel industry SITXCCS006 Provide service to customers SITXCCS002 Provide visitor information SITTTSL001 Operate online information systems SITTTSL004 Provide advice on Australian destinations SITTTSL002 Access and interpret product information * We can develop additional elective units that are not listed on request (Please contact us for further information)

operate and maintain joining machines MSFFM3015 Set up

Learning and Assessment Kit-AMPWHS401 Monitor workplace health and safety processes New Product Units of competency MSTGN3003 EstimateOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to