Learner Resources-SIRSS00019 Implement social media and online customer engagement Skill Set Class Activity Book The unit knowledge guide is

The unit knowledge guide is a tool that can be used to help a student extend their learning

Core units SIRXCEG001 Engage the customer SIRXCOM001 Communicate in the workplace to support team and customer outcomes SIRXIND001 Work effectively in a service environment SIRXIND003 Organise personal work requirements SIRXPDK001 Advise on products and services SIRXRSK001 Identify and respond to security risks SIRXWHS002 Contribute to workplace health and safety Elective units SIRRFSA001 Handle food safely in a retail environment SIRRINV001 Receive and handle retail stock SIRRMER001 Produce visual merchandise displays SIRRMER002 Merchandise food products SIRXOSM001 Identify and review social media and online platforms for organisational use * We can develop additional elective units that are not listed on request (Please contact us for further information)

assess and control safety risks * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency AHCDES502 Prepare a landscape design AHCDES501 Design sustainable landscapes * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency MSMBIO301 Process biomass using pyrolyser PMAOPS301 Operate a distillation unit PMAOPS302 Operate reactors and reaction equipment * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learner Resources-SIRSS00019 Implement social media and online customer engagement Skill Set Class Activity Book The unit knowledge guide isOur learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all