Learning and Assessment Kit-ICTSAS420 Provide first-level remote help-desk support NUR facilitate and review all aspects

facilitate and review all aspects of case management CHCDIS009 Facilitate ongoing skills development using a person-centred approach CHCCSM002 Implement case management practice HLTENN047 Apply nursing practice in the primary health care setting CHCDIS003 Support community participation and social inclusion CHCMHS005 Provide services to people with co-existing mental health and alcohol and other drugs issues HLTENN040 Administer and monitor medicines and intravenous therapy * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency AHCILM306 Follow Aboriginal cultural protocols AHCFIR202 Assist with planned burning AHCCFP301 Identify the effects of climate change as a factor in land management AHCILM307 Implement Aboriginal cultural burning practices * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units MSL924005 Process and interpret data MSL934008 Maintain instruments and equipment MSL934009 Apply quality system and continuous improvement processes MSL944002 Maintain laboratory or field workplace safety Elective units MSL953005 Receive and prepare samples for testing MSL924006 Use laboratory application software MSL954007 Obtain representative samples in accordance with sampling plan MSL973021 Conduct field-based acceptance tests for construction materials MSL973022 Conduct laboratory-based acceptance tests for construction materials MSL973025 Perform basic tests MSL974016 Perform physical and mechanical tests MSL974018 Conduct geotechnical site investigations MSL974026 Perform tests to determine the properties of construction materials TAEDEL311 Provide work skill instruction MSL952003 Collect routine site samples BSBTWK401 Build and maintain business relationships * We can develop additional elective units that are not listed on request (Please contact us for further information)

implement and monitor program schedules BSBPMG430 Undertake project work CUAIND311 Work effectively in the creative arts industry SITXHRM005 Manage volunteers BSBHRM525 Manage recruitment and onboarding * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units AVIB0001 Manage and carry out pre- and post-flight cabin checks AVIF0023 Apply aircraft safety procedures AVIF0034 Apply aviation work health and safety procedures AVIF0041 Maintain the safety of people and aircraft AVIF0042 Respond to abnormal and emergency situations in an aircraft AVIG0003 Work effectively in the aviation industry AVIO0017 Manage disruptive behaviour and unlawful interference with aviation AVIO0019 Apply and monitor aviation workplace security procedures AVIZ0004 Maintain security awareness and vigilance in an aviation workplace BSBWOR301 Organise personal work priorities and development TLIE3004 Prepare workplace documents TLIF2018 Operate firefighting equipment TLIO0001 Undertake emergency response action to a security threat Electives BSBLDR301 Support effective workplace relationships BSBOPS301 Maintain business resources BSBOPS402 Coordinate business operational plans BSBTWK201 Work effectively with others HLTAID011 Provide First Aid SITHFAB021 Provide responsible service of alcohol AVIF0035 Manage human factors in aviation operations TLIG0002 Lead a work team * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learning and Assessment Kit-ICTSAS420 Provide first-level remote help-desk support NUR facilitate and review all aspectsOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to