LLND Kit-SITXCCS007 Enhance customer service exoperiences FBP and continuous improvement in learner

and continuous improvement in learner engagement

Core units CHCCCS006 Facilitate individual service planning and delivery CHCCOM002 Use communication to build relationships CHCDIV001 Work with diverse people CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety CHCLEG001 Work legally and ethically CHCMHS007 Work effectively in trauma informed care CHCPRT025 Identify and report children and young people at risk CHCPRT027 Work collaboratively to maintain an environment safe for children and young people CHCPRT029 Work within a practice framework CHCPRT034 Work with children and young people with complex trauma and attachment issues and needs HLTWHS001 Participate in workplace health and safety Elective units CHCPRT033 Provide support to children and youth in out-of-home care CHCCCS009 Facilitate responsible behaviour CHCDFV001 Recognise and respond appropriately to domestic and family violence CHCEDU009 Provide parenting

Core units CUAACD501 Refine drawing and other visual representation tools CUAPPR501 Realise a body of creative work CUAPPR502 Develop own sustainable professional practice CUAPPR503 Present a body of own creative work CUAPPR505 Establish and maintain safe creative practice CUARES503 Analyse cultural history and theory Elective Units BSBCRT401 Articulate

present and debate ideas BSBCRT413 Collaborate in creative processes BSBCRT403 Explore the history and social impact of creativity BSBOPS404 Implement customer service strategies BSBTEC401 Design and produce complex text documents BSBTEC405 Review and maintain an organisation’s digital presence BSBWRT411 Write complex documents CUADES301 Explore the use of colour * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units AHCWHS401 Maintain work health and safety processes Elective units AHCORG401 Manage biodynamic production AHCORG402 Manage organic livestock production AHCORG403 Manage organic soil improvement AHCORG404 Arrange selling through community based marketing AHCORG405 Implement sustainable practices in the organic farm based business AHCAGB404 Plan and implement infrastructure improvements AHCAGB405 Analyse and interpret production data AHCBEK301 Manage honey bee swarms AHCBEK313 Manage pests and disease within a honey bee colony AHCBAC401 Manage pastures for livestock production AHCBAC402 Plan a pasture establishment program * We can develop additional elective units that are not listed on request (Please contact us for further information)

LLND Kit-SITXCCS007 Enhance customer service exoperiences FBP and continuous improvement in learnerEmpower Your Learners with Foundational Excellence In todays evolving vocational education and training environment, the identification and support of learners Language, Literacy, Numeracy, and Digital (LLND) skills are crucial for both compliance and learner success. CAQAs LLND Kit is a complete, audit ready assessment and support solution designed to help Registered Training Organisations (RTOs) identify, assess, and strengthen these foundational