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The learner guides have been aligned to learner cohorts
The self-study guide contains references and links for students to read additional information related to their units of competency or course and as additional support to the learner guide
We provide all documents to you in Microsoft Word format
We provide a comprehensive learner guide as a separate document
We hire subject matter experts to write our learning guides to ensure they are industry and workplace relevant and current
Session Plan-SIRXCEG006 Provide online customer service SLE The learner guides have beenOur session plan support trainers to deliver effective, engaging and compliant classroom delivery of the qualification. This is a one off license fee and there are no limits on the amount of times you can use this session plan within your RTO, no annual or ongoing fees, and no limit on student numbers. We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce these
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