Learner Guide-FNSILA514 Negotiate and affect settlement relating to loss situation, damage or injury MST Units of competency SITXFSA001 Use

Units of competency SITXFSA001 Use hygienic practices for food safety SITXCCS006 Provide service to customers SITHFAB005 Prepare and serve espresso coffee SITXFIN001 Process financial transactions If you require RPL Kits with comprehensive benchmarking

procedures and programs to meet legislative requirements RIIWHS403D Apply the mine work health and safety management plan BSBWHS403 Contribute to implementing and maintaining WHS consultation and participation processes If you require RPL Kits with comprehensive benchmarking

Core units CUADES302 Explore and apply the creative design process to 2D forms CUADES303 Explore and apply the creative design process to 3D forms CUADES512 Establish

Type C buildings CPCCBC5002 Monitor costing systems on complex building and construction projects CPCCBC5005 Select and manage building and construction contractors CPCCBC5007 Administer the legal obligations of a building and construction contractor CPCCBC5019 Manage building and construction business finances Elective Units BSBOPS505 Manage quality customer service BSBHRM415 Coordinate recruitment and onboarding BSBLDR523 Lead and manage effective workplace relationships BSBPEF502 Develop and use emotional intelligence BSBOPS502 Manage Business operational plans BSBPMG532 Manage project quality BSBLRD522 Manage people performance * We can develop additional elective units that are not listed on request (Please contact us for further information)

appliances and equipment MEM10021 Inspect

Learner Guide-FNSILA514 Negotiate and affect settlement relating to loss situation, damage or injury MST Units of competency SITXFSA001 UseOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce