Learner Resources-BSBSS00101 Business Operations Management Skill Set Course We develop resources using the

We develop resources using the following steps:

Core units BSBINS301 Develop and use information literacy skills BSBOPS304 Deliver and monitor a service to customers BSBTEC201 Use business software applications BSBWHS311 Assist with maintaining workplace safety BSBXTW301 Work in a team CUAIND202 Develop and apply knowledge of information and cultural services organisations Elective units BSBINS203 Assist with circulation services BSBINS306 Provide multimedia support BSBINS307 Retrieve information from records BSBOPS305 Process customer complaints BSBOPS306 Record stakeholder interactions BSBXCM301 Engage in workplace communication * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency RIIWHS201D Work safely and follow WHS policies and procedures RIICOM201D Communicate in the workplace * We can develop additional elective units that are not listed on request (Please contact us for further information)

BSBINS501 Implement information and knowledge management systems BSBOPS505 Manage organisational customer service MEM30032A Produce basic engineering drawings MEM30033A* Use computer-aided design (CAD) to create and display 3-D models RIICWD501E Prepare detailed design of foundations RIICWD505E Prepare detailed design of landscaping RIICWD507D Prepare detailed geotechnical design RIICWD508E Prepare detailed design of rural roads RIICWD509E Prepare detailed design of urban roads MEM23007A* Apply calculus to engineering tasks MEM30005A* Calculate force systems within simple beam structures MEM30006A* Calculate stresses in simple structures MEM30012A Apply mathematical techniques in a manufacturing engineering or related environment RIICRC404E Inspect and report on pavement condition RIILAT402E Provide leadership in the supervision of diverse work teams RIIMPO402D Apply the principles of earthworks construction BSBPEF501 Manage personal and professional development BSBPMG531 Manage project time BSBPMG532 Manage project quality BSBPMG536 Manage project risk * We can develop additional elective units that are not listed on request (Please contact us for further information)

canopies and side curtains CPCPCM2043A Carry out WHS requirements CPCPGS3046A Install LPG systems in caravans

Learner Resources-BSBSS00101 Business Operations Management Skill Set Course We develop resources using theOur learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all