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CHALLENGING BEHAVIORS
the role of cultural competency and cultural attunement
Recognize the indications
recognizing trauma responses and what they communicate
COURSE HOURS: 5
Resident Rights CHALLENGING BEHAVIORSRESIDENT RIGHTS & THE GRIEVANCE PROCEDURE In this course, you will learn the resident rights and related issues and be able to implement the grievance procedure. You will begin by understanding the guidelines and requirements, listing the rights of residents in your facility, identifying the desired caregiver attitudes, and outlining your roles and responsibilities as a caregiver (advocacy). COURSE HOURS: 2. 0 AUDIENCE: Assisted Living Staff, House
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