Managing the Professional Service Firm Condition:Well Read Dan Gilbert

Dan Gilbert

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Managing the Professional Service Firm Condition:Well Read Dan GilbertInternational expert and consultant David Maister offers a brilliant and accessible guide to every management issue at play in professional firms. Professional firms differ from other business enterprises in two distinct ways: first, they provide highly customized services and thus cannot apply many of the management principles developed for product based industries. Second, professional services are highly personalized, involving the skills of